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What is a customer journey map? And why should companies invest the time and the resources to map their customers' experiences within their organization?
Today we are pleased to announce that Aevi is expanding into North America and has selected OvationCXM as its CXM provider.
How do you turn journey mapping insights into action that drives positive CX results? Our experts share their advice.
What is the current state of customer experience in banking and what's ahead for the industry? Our head of financial institutions, Vaneet Grewal, shares his insights in this CX Table Talk.
How do you turn insights learned from customer journey mapping sessions into action? This Q&A with our experts, Tim Attinger and Tyler Gerber explore how to go from journey mapping to journey orchestration.
CXMEngine is the first CXM platform in the world to optimize customer journeys in the moment. See it in action...
Learn how KeyBank is using OvationCXM to deliver a superior overall experience together with a best-in-class merchant processing solution.
Lightspeed is more than just a high-tech point of sale. They provide their customers with a simple way to build, manage and grow their business.
Authority Magazine interviewed our founder and CEO, Chip Kahn, about his perspective on the future of money and banking.
Bolstering its presence in North America, Aevi’s partnership with OvationCXM will expand omnichannel digital in-person payments functionality and CX.
Head of marketing, Sherri Schwartz, was featured by the Forbes Communications Council for her take on how CXM impacts customer experience.
The addition of ChatGPT is evolving the CXMEngine platform with the latest artificial intelligence modeling, driving deeper AI-driven conversations in real-time.
OvationCXM was profiled in The Green Sheet, touted as an industry leading solution for companies that want to future proof their customer experiences.
OvationCXM announces its 2022 Financial Services CXM Impact Report is now available. It features research drawn from surveying 4,000 businesses on their financial services customer experience.
Boomtown Rebrands to OvationCXM, Lands $20m in Funding Fueled by Record Growth and Significant Customer Expansion
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