The CXMEngine® platform is hosted across multiple geo-redundant data centers and cloud platforms, with 99.99+% product uptime. The platform features PCI/SOC compliant componentry, networking, and access-controls - ensuring that it comes bank-grade ready for any clients in the banking and financial services spaces.
CXMEngine features the best of both worlds - the maturity and stability of an established enterprise software platform, combined with the agility of software that’s been developed in the past 8 years.
The Quality Assurance process is iterative and comprehensive, with 26 releases going out per year.
"The new OvationCXM partnership allows KeyBank to provide small businesses with a superior overall experience in conjunction with a best-in-class merchant processing solution."
head of commercial product & innovation, Keybank