CXMEngine supports your customers and accelerates your business by connecting your sales team with expert information in real time.
Increase in employee satisfaction
Fewer customer hassles
training times and errors
Sales conversions increase up to 3x when sales teams have the right answer at the right time in a discussion with a prospective customer.
Help your sales team match customers to your solutions with a platform that reduces complexity, simplifies new product launches and reduces sales training time.
Deliver that knowledge onto their tablet, laptop or mobile device anytime, anywhere with multiple configurable communication channels.
Use natural language interfaces to eliminate paper forms, reduce errors, delight customers and increase the bottom line.
Create and disseminate structured checklists and processes across the digital surfaces of your customer-facing teams to streamline a prospect’s experience. Automatically synchronize data with your CRM systems.
Solving knowledge problems, such as product compatibility, in the sales journey reduces the downstream servicing problems that lead to attrition.
With our platform, you can build knowledge based on customer interactions across your enterprise and harness the power of AI to provide automated real-time sales engineer suggestions.