Activation and onboarding can be the most challenging phases along a customer’s journey. They don’t have to be.
When onboarding and activation becomes lengthy and complex, your customers leave. Churn rates rise.
CXMEngine builds order out of chaos by bringing your processes, internal tools, people and third-party collaborators into one place so you can efficiently track your customer’s entire journey and make the process painless for them.
Motivate customers to move toward the next stage of their customer life cycle faster than they would on their own. Whether onboarding a new customer, re-engaging an inactive one or upgrading a loyal advocate, CXMEngine empowers you to do it with speed, insight and empathy.
Your employees no longer have to guess where the customer is in their onboarding stage.
Track their entire journey and manage all communication through multiple channels without ever having to toggle between a variety of screens and systems.
"Activating and supporting new customers has never been this easy. We have active and happy customers with just a few clicks."