Never lose sight of customers, even when they are interacting with your trusted partners, thanks to real-time data syncing across organizations. You control the data that’s shared so employees and customers see relevant updates instantly.
See customers no matter where they are in their journey, enabling more effective cross-organizational collaboration and superior KPIs through a common view of shared customer data.
Automate tasks, triggers and cases across trusted partners. Use secure, pre-built connectors to quickly connect into your partner systems and collaborate in real-time.
Understand how well your customer interactions are performing across different touchpoints. Proactively identify potential churn and at-risk customers and develop retention strategies that foster loyalty and drive growth.
Maintain control of your data while tapping into a proprietary model that allows multiple organizations to support the same customer.
Hear what our clients have to say about the CXMEngine.
“I liked how easy it was to hook into other data sources (Salesforce)... I'm impressed by how many relevant, useful integrations there are available.”