Bring all your partners into one place.

Deliver unified customer experiences by connecting your third parties, internal tools and teams.

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Plug into a growing marketplace of ecosystem connections.

OvationCXM is the first CXM platform that connects siloed internal and third-party systems, unlocking a unified view of your customer's interactions, wherever they occur in your ecosystem.

Respond to customers with speed and at scale.

Share a common view across multiple organizations for seamless customer journeys and interactions across your ecosystem.

Secure enterprise-grade capabilities boost interoperability.

Tap into a proprietary data model that allows multiple organizations to support the same customer while maintaining data security and integrity.

Orchestrate unlimited customer experience journeys to maximize productivity.

Create dynamic, accessible and intelligent customer journeys at scale with our comprehensive set of low-to-no code tools.

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Manage all your customer interactions as they happen, in one place.

Aggregate and consolidate your customer interactions across your ecosystems to solve service frustrations in the moment.

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Add Fuel to your CXMEngine® with Add-ons

Tech Connectors

Sounds too good to be true? Don’t take our word for it.

Hear what our clients have to say about the CXMEngine.

“I liked how easy it was to hook into other data sources (Salesforce)... I'm impressed by how many relevant, useful integrations there are available.”

— Jeff K.

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Are you ready to fix your broken customer experiences?

Own the journey

Guide the experience

Unleash the benefits

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