How IT Can Empower Great CX Without Breaking the Bank

In this table talk, Chip Kahn IV, founder and CEO of OvationCXM, and President, Tim Attinger, sit down for a quick-round of Q&A on how customer experience management (CXM) can empower IT to deliver innovation, transformation and business agility quickly. Hear their perspectives on:

• The current state of CX in this challenging economic environment
• The benefits of CXM and how it fits into an enterprise tech stack
• Whether CXM is a friend or a foe to IT
• How to build a business case for CXM