Deliver trusted knowledge and context across the people, partners and AI systems that support your customer experience.
Get clear guidance at the point of need.
Access knowledge for shared workflows.
Find trusted answers through self service.
Ground AI in approved enterprise context.
Access machine- readable context for approved workflows.
Ensure humans and agents have the detail they need for their role and task, across the transaction lifecycle. Apply access rules and deliver the right context to the right audience across employee, partner, customer and AI-powered experiences.
Combines vectorized database retrieval (RAG) with the Model Context Protocol (MCP) to give content machine-readable context.
Provide real-time enterprise context to customer AI agents interacting through OvationCXM’s Agentic Transaction Control Layer.
Serve up precise answers instantly via GenAI, eliminating manual searching and cutting onboarding time.
Preview branding and custom-code changes before publishing, with full revision tracking.
Accelerate article creation and automatically reformat content to align with built-in brand voice controls and strict safety guardrails.
Deliver customer and employee knowledge experiences designed to support WCAG 2.1 AA accessibility requirements.
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Learn more about how we help banks and commerce organizations validate, govern and document their customer's AI agents.
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