Customer Journey

Introducing Journeys, from OvationCXM

Journeys is the journey orchestration solution in our CXMEngine platform. It's easy drag and drop interface allows business lines to create dynamic, customized journeys with a few clicks. For customers and internal teams. No code required. Add in automations, such as sending an email or updating a data field to progress journeys. Or assign tasks to other team members, teams across the organization or to the customers themselves.

Becuase of our exclusive ecosystem connectors, companies can be plugged into the operational customer data of other platforms and partners, truly unlocking a full view of the customer from end to end.

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