More than ever, restaurants and retailers have prioritized talk ordering online, ordering ahead, and delivery. Faced with an unprecedented challenge in managing takeout requests, the digital transformation needed to keep up with demand has become all the more imperative. With a wide variety of ordering & payments systems out there, I’m going to break down a few products that are easy for those merchants to use.
Applova allows merchants to quickly build a digital ordering experience without actually ‘building it’. Applova is focused on providing seamless check out experiences. merchant Merchants have the option to build an online ordering page (hosted on their website), branded mobile app for ordering, and in store self-ordering Kiosks. Their software integrates with smart payment terminals like Square, Clover, PAX, Poynt, Micros, and Verifone. The Applova team has templates ready to use and a team to quickly get the merchant onboarded.
OrderOut.co helps merchants consolidate the number of tablets and screens in their restaurant for delivery and ordering apps like Grubhub, UberEats, DoorDash, etc. Their software integrates these delivery apps with a merchant’s Point of Sale Software. Their first integration was Clover, followed by Square and PAX. There are rumors of launching on Poynt. Given the pandemic, they’re also helping grocery stores integrate with these apps as well. OrderOut.co’s particular value add comes in the form of automated order acceptance: they accept the order for you.
If you do not have a POS yet, both eHopper and Talech are allowing merchants to use their online ordering software for free until September. While both POS systems have an online ordering product, they also work in-store on Android Tablets, Elo Station, and Poynt. When I refer to all-in-one, I am referring to their inventory management, gift cards, loyalty, reports, and online ordering all built into their native software without needing any third party. I do know that Talech POS uses ItsaCheckMate to integrate with common delivery apps like GrubHub, UberEats, Postmates, ChowNow, etc.
The best solution for a given merchant will come down to where they are generating most of their business. If you have had luck with the Delivery Apps and they’re not taking a huge profit, it might make sense to make sure your POS is integrated with a software like OrderOut.co. If you have a dedicated client base that will order direct, I would look at the Applova option or the all-in-one POS solutions.
If your business is having trouble finding a solution to use, or a solution to provide to a merchant, reach out to me at firstname.lastname@example.org.