News & Updates

MerchantE Backs Exceptional Customer Experience with Boomtown Alliance

ALPHARETTA, Ga (Aug. 5, 2020) – MerchantE, a leading end-to-end digital commerce platform, announces a strategic partnership with product support platform expert, Boomtown, that will greatly enhance its overall customer support experience.

Leveraging Boomtown’s machine learning models, MerchantE will expand capabilities and efficiencies for its customer support team by providing more personalized support services that aid in selling, activating and supporting technology products for growing businesses.

“Our partnership with Boomtown will give customers the choice to self service,” said Mike Rouse, CEO of MerchantE. “Their advanced technology product support platform will enrich MerchantE’s ability to deliver premium support and integrated services for our customers.”

“MerchantE’s array of new fintech products and services made for a perfect match,” shared Alfred “Chip” Kahn IV, Founder and CEO of Boomtown. “Our collaborative efforts will result in happier customers, faster revenue growth and reduced costs for growing businesses.”

About MerchantE

MerchantE provides a financial technology platform that drives digital commerce and supports the money management needs of growing businesses. Our customers gain a competitive advantage with our services to revolutionize the way they bring money in, movemoney out, and make money decisions. We help our partners by offering tools and revenue streams to integrate, self-brand, refer, or resell our products and services. MerchantE has 300+ employees and is located at 1150Sanctuary Parkway, Suite 300, Alpharetta, GA, 30009. For more information please visit


Rachel Jimenez


(404) 214-0722 Ext.113

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