Customer Journey

How to Recession-Proof Your Payments Business

In a challenging economy, when customer service experience in the payments industry is so important for customer retention and revenue, it's essential for companies to control and guide the customer journey.

Our co-founder, Guiseppi Marzelli is an expert in the payments segment. He shares his perspective on the current trends in the payments industry and CX, plus recommendations to recession-proof the business.

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